Mariánské Lázne Spa Town

Mariánské Lázně, Czech Republic

Mariánské Lázně (Marienbad for German) is a spa town in the Karlovy Vary Region of the Czech Republic. The town, surrounded by green mountains, is a mosaic of parks and noble houses. Most of its buildings come from the town's Golden Era in the second half of the 19th century, when many celebrities and top European rulers came to enjoy the curative carbon dioxide springs. In 2021, the town became part of the transnational UNESCO World Heritage Site under the name 'Great Spa Towns of Europe'.

Although the town itself is only about two hundred years old, the locality has been inhabited much longer. The first written record dates back to 1273. The springs first appear in a document dating from 1341 where they are called 'the Auschowitzer springs' belonging to the Teplá Abbey. It was only through the efforts of Josef Nehr, the abbey's physician, who from 1779 until his death in 1820 worked hard to demonstrate the curative properties of the springs, that the waters began to be used for medicinal purposes. The place obtained its current name of Marienbad in 1808; became a watering-place in 1818, and received its charter as a town in 1868.

By the early 20th century, approximately 1,000,000 bottles of mineral water were exported annually from Marienbad. The water from the Cross Spring (Křížový pramen) was evaporated and the final product was sold as a laxative under the name of sal teplensis. The modern spa town was founded by the Teplá abbots, namely Karl Kaspar Reitenberger, who also bought some of the surrounding forests to protect them. Under the guidance of gardener Václav Skalník, architect Jiří Fischer, and builder Anton Turner the inhospitable marshland valley was changed into a park-like countryside with colonnades, neoclassical buildings and pavilions around the springs.

The name Marienbad first appeared in 1786; since 1865 it has been a town. Then came a second period of growth, the town's Golden Era. Between 1870 and 1914 many new hotels, colonnades and other buildings, designed by Friedrich Zickler, Josef Schaffer, and Arnold Heymann, were constructed or rebuilt from older houses. In 1872 the town got a railway connection with the town of Cheb (Eger) and thus with the whole Austro-Hungarian Empire and the rest of Europe.

The town soon became one of the top European spas, popular with notable figures and rulers who often returned there. Among them were such names as Johann Wolfgang Goethe, Frédéric Chopin, Thomas Edison, Richard Wagner or Prince Friedrich of Saxony, King Edward VII of the United Kingdom, the Russian Czar Nicholas II, and Emperor Franz Joseph I and many others. At those times, about 20,000 visitors came every year. It was also a popular resort and vacation venue for European rabbis and their Hasidic followers, accommodating their needs with kosher restaurants, religious prayer services, etc.

Marienbad remained a popular destination between World War I and World War II. After World War II, the ethnic German population of the town was forcibly expelled according to the Potsdam agreement, thereby emptying the town of the majority of its population. After the communist coup-d'état in 1948; it got sealed off from most of its foreign visitors. After the return of democracy in 1989 much effort was put into restoring the town into its original character. Today it is not only a spa town but also a popular holiday resort thanks to its location among the green mountains of the Slavkovský les and the Český les, sport facilities (the town's first golf course was opened in 1905 by the British King Edward VII) and the proximity to other famous spa towns, such as Karlovy Vary (Carlsbad) or Františkovy Lázně (Franzensbad).

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Details

Founded: 13th century
Category: Historic city squares, old towns and villages in Czech Republic

Rating

4.5/5 (based on Google user reviews)

User Reviews

Catalina Plamadeala (6 months ago)
I am glad you showed your interest in a constructive criticism. The reason why I think that it is overpriced for the service you provide are the followings: 1. Not enough communication with the clients +language barrier: Me and my friend decided to get a massage and on that day it was fully booked. The spa receptionist made a reservation for us the next day. I had reservation at 9:30 and my friend at 9:00. Because she did not speak very well English she just handed us the papers with all the necessary information without explanation of how it works. My friend did not pay attention to what was written on the paper and she tought we were both booked at the same time. The next day obviously it was frustrating for us when we found out it was too late for her. It is true that it is mentioned on the paper that if you don't show up on time it is your fault. She had to pay for it even though she did not use the service. It is very frustrating. My suggestion for improvement is to introduce a reminder for the client. For example, the spa receptionist can call to the client's room 10-15 min before the procedure and remind them about the time. If you provide this to the client, there will be no further questions for you, because you have done your part well. 2. Another confusing moment for us was the breakfast. We arrived to the restaurant and were trying to figure out how everything works. We were looking for a place to sit and for tableware. We did not see it anywhere. The waiter just looked at us without showing any interest. We approached him and asked where we could find it. Then he told us to sit down and brought us later the tableware nicely served. It is not a bid deal. But it felt uncomfortable feeling lost and ignored. My suggestion for this one is to inform the client how it works. For example, the waiter can inform you as soon as you arrive in the restaurant. "Please have a sit, we will bring you the tableware". Small details that really counts. I have to mention that the food is delicious. :) 3. I suggest that you should invest in training your personnel more (improving language and communication skills). When an employee does not have the ability to express themselves, it looks unprofessional. The place is amazing and the situations I mentioned above just don't match the environment. I hope it was useful for you and that you will grow even more. I wish you all the best! :)
Mariana Dachova (2 years ago)
Thank you to Mr. Wall, General Manager and his team for making my stay in Marianske Lazne even more memorable. Your showed excellent customer orientation and I wish you all the best in navigating this difficult period in global pandemic.
Kateryna Shyshkina (2 years ago)
Well, we really hoped that hotel would meet our expectations. We paid 8k czk for 2 nights. I would like to pay for services which will make feel awesome and relaxed afterwards. Parking + room with balcony - 1000czk on top. Spa is not that fascinating at all - 2 pools with super limited space with bubbles and not so convenient to lay on. Food was served as buffet - it looked cheap and not delicious at all. Staff was friendly. Bath was perfect. Rooms must be renovated ASAP as they look super old, with holes in the curtains, scratches on the door, poor color of walls. Maybe for people who are going there with down specific health issues - may be a good fit - hard to say. But we were disappointed ?.
Pav F (2 years ago)
Beatiful hotel with great food and wellness, staff was very friendly and helpful. Not really for English speaking people though since main languages are Russian and German - except Czech of course.
Zan Goerke (2 years ago)
Wonderful place, I highly recommend to visit this hotel. The spa it’s absolutely fantastic, the pools are wonderful and the meal are without comment. Everything was so great. We spend here our anniversary and the hotel even upgrade us. We are definitely coming back. Thank you
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