Rating
4.4/5 (based on Google user reviews)
User Reviews
Leanne Munn (11 months ago)
My husband and myself, Had an awesome evening here with friends! Food was so delicious and service amazing! Definitely recommend it. I should also add we spent the night that night in a very clean comfortable and spacious room!
My husband and myself, Had an awesome evening here with friends! Food was so delicious and service amazing! Definitely recommend it. I should also add we spent the night that night in a very clean comfortable and spacious room!
Leanne Munn (11 months ago)
My husband and myself, Had an awesome evening here with friends! Food was so delicious and service amazing! Definitely recommend it
My husband and myself, Had an awesome evening here with friends! Food was so delicious and service amazing! Definitely recommend it
Scott (11 months ago)
Really nice. We stayed for one night in a newly refurbished suit. Very nice food and great portions. A big thank you to those who accommodated us with a dog, both in the evening and the morning. We will be back very soon!
Really nice. We stayed for one night in a newly refurbished suit. Very nice food and great portions. A big thank you to those who accommodated us with a dog, both in the evening and the morning. We will be back very soon!
Kelly Duffy (11 months ago)
Excellent stay. From arriving through the long relaxing private road, upon seeing the castle with all its surroundings was really quite breath taking. With the early check in option available we were greeted by Rachael who was very attentive sweet with a professional twist -something I personally think all front of house / reception should be. The charming corridors and quirky yet ancient decor / paintings this castle felt like it was back in its main use in history. It had an eerie yet romantic feel and was very pleasant to walk around in. The grounds itself are breathtaking with nature walks all throughout and many with different abilities ie a hike or a stroll both available. Not to mention the tiny ponies on site who loved an apple for breakfast. Talking of the breakfast it was very gourmet allot of choice I couldn’t actually make my mind up! The bar is quirky and fantastic , the bar man Sam (who is actually the asst general manager) although with how he carries himself and what he does in the hotel you wouldn’t think it, a great aspect to this castle is Sam he can turn his hand to pretty much anything given the chance. Very natural and down to earth too , nothing was too much for Sam and his team and we will be back for sure many times I’d imagine. The dinner bed and breakfast option is really good and definitely worth while the pricing is designed for all budgets. Who can say they have stayed in a castle ? I can!!
Excellent stay. From arriving through the long relaxing private road, upon seeing the castle with all its surroundings was really quite breath taking. With the early check in option available we were greeted by Rachael who was very attentive sweet with a professional twist -something I personally think all front of house / reception should be. The charming corridors and quirky yet ancient decor / paintings this castle felt like it was back in its main use in history. It had an eerie yet romantic feel and was very pleasant to walk around in. The grounds itself are breathtaking with nature walks all throughout and many with different abilities ie a hike or a stroll both available. Not to mention the tiny ponies on site who loved an apple for breakfast. Talking of the breakfast it was very gourmet allot of choice I couldn’t actually make my mind up! The bar is quirky and fantastic , the bar man Sam (who is actually the asst general manager) although with how he carries himself and what he does in the hotel you wouldn’t think it, a great aspect to this castle is Sam he can turn his hand to pretty much anything given the chance. Very natural and down to earth too , nothing was too much for Sam and his team and we will be back for sure many times I’d imagine. The dinner bed and breakfast option is really good and definitely worth while the pricing is designed for all budgets. Who can say they have stayed in a castle ? I can!!
Lauren Reynolds (12 months ago)
The castle is truly beautiful when you arrive and the newly redecorated rooms give it a new lease of life. The beds are very comfy, the shower is strong and although most guests were waiting some time for breakfast (unexpected staff shortage so unavoidable), the breakfast was very high quality with excellent ingredients. However, our experience didn't meet our expectation. We had decided to pay a little extra as it was our honeymoon to stay in a Junior Suite and booked this through their website. We had received booking confirmation but on arrival found out that the hotel had double booked. We were downgraded to a Superior Room with a verbal apology and a 'reduced' room rate of £156. We were disappointed to later learn that the room usually retails at £165. When I queried this in the morning, Sam the bookings manager was very rude saying we should have been grateful that our original booking at 225 was reduced to 156 and was short tempered with me when I explained that actually we were only receiving a £9 discount and that it wasn't good enough. He eventually agreed to a further discount (to the standard double room rate) but his attitude caused a heated discussion that was unnecessary and we would not stay again because of this poor customer service and not the quality of the castle, food or rooms.
The castle is truly beautiful when you arrive and the newly redecorated rooms give it a new lease of life. The beds are very comfy, the shower is strong and although most guests were waiting some time for breakfast (unexpected staff shortage so unavoidable), the breakfast was very high quality with excellent ingredients. However, our experience didn't meet our expectation. We had decided to pay a little extra as it was our honeymoon to stay in a Junior Suite and booked this through their website. We had received booking confirmation but on arrival found out that the hotel had double booked. We were downgraded to a Superior Room with a verbal apology and a 'reduced' room rate of £156. We were disappointed to later learn that the room usually retails at £165. When I queried this in the morning, Sam the bookings manager was very rude saying we should have been grateful that our original booking at 225 was reduced to 156 and was short tempered with me when I explained that actually we were only receiving a £9 discount and that it wasn't good enough. He eventually agreed to a further discount (to the standard double room rate) but his attitude caused a heated discussion that was unnecessary and we would not stay again because of this poor customer service and not the quality of the castle, food or rooms.
