Rating
4.3/5 (based on Google user reviews)
Interesting Sites Nearby
User Reviews
paolo piccolo (5 months ago)
A nice hotel but in the middle of notting. Good breakfast but not the dinner. If drive an electric car they have only one plug for charging.
A nice hotel but in the middle of notting. Good breakfast but not the dinner. If drive an electric car they have only one plug for charging.
Sarah Gentile (6 months ago)
This was an amazingly beautiful hotel & spa, that had some of the least helpful staff I've ever met. There is no elevator up to the lobby, so if you can't climb stairs or have heavy bags you're out of luck. No porter, no elevator or ramp. If you don't speak German fluently, forget getting a taxi either, the staff won't call for you, and there is only public transportation at certain times of day. Maybe it's an entirely different experience if you plan all of your transportation in advance and speak fluent German, but for my rudimentary skills it was a headache and no one was helpful.
This was an amazingly beautiful hotel & spa, that had some of the least helpful staff I've ever met. There is no elevator up to the lobby, so if you can't climb stairs or have heavy bags you're out of luck. No porter, no elevator or ramp. If you don't speak German fluently, forget getting a taxi either, the staff won't call for you, and there is only public transportation at certain times of day. Maybe it's an entirely different experience if you plan all of your transportation in advance and speak fluent German, but for my rudimentary skills it was a headache and no one was helpful.
Deborah Hodges Maschietto (6 months ago)
The hotel is poorly managed and expensive. The service was non existent, the rooms in a pitiable state and the food underwhelming. A shame considering the spectacular location.
The hotel is poorly managed and expensive. The service was non existent, the rooms in a pitiable state and the food underwhelming. A shame considering the spectacular location.
Allison Correll (6 months ago)
The staff was very friendly and accommodating. It was easy to access the castle by foot (although be prepared for it to be a steep walk) or by taking the shuttle for the castle museum for a small fee. They may also be able to help you arrange transportation if you do not have a car. We had the double room in the castle. The balcony and view was fantastic. The staff helped us get a wine bucket filled with ice so that we could cook the wine we had brought with us. However the room itself was disappointing. It in no way felt like a hotel room you would except to stay in at a castle and really use updates. Also be very careful when booking. There are two separate buildings, the castle and a building next to it. It costs more to stay in the castle proper. Make sure you read the room descriptions carefully to stay in the place you would like.
The staff was very friendly and accommodating. It was easy to access the castle by foot (although be prepared for it to be a steep walk) or by taking the shuttle for the castle museum for a small fee. They may also be able to help you arrange transportation if you do not have a car. We had the double room in the castle. The balcony and view was fantastic. The staff helped us get a wine bucket filled with ice so that we could cook the wine we had brought with us. However the room itself was disappointing. It in no way felt like a hotel room you would except to stay in at a castle and really use updates. Also be very careful when booking. There are two separate buildings, the castle and a building next to it. It costs more to stay in the castle proper. Make sure you read the room descriptions carefully to stay in the place you would like.
Maurice Newton (7 months ago)
Very nice hotel with a beautiful view of the Rhein. We only stayed one night during a trip up the Rhein. We would have stayed longer to take advantage of the pool and spa. The breakfast buffet was very good.
Very nice hotel with a beautiful view of the Rhein. We only stayed one night during a trip up the Rhein. We would have stayed longer to take advantage of the pool and spa. The breakfast buffet was very good.
