Address
See all sites in
Washington, D.C.
Rating
4.6/5 (based on Google user reviews)
Interesting Sites Nearby
User Reviews
Stacy Bresnan (18 months ago)
Just spent a few nights with my husband at the Willard Intercontinental and had a wonderful experience. The staff was on point and exceeded our expectations. The first night we were there our air conditioning in the room wasn’t working well. We called down to let the front desk know and they were ready to send up someone to fix it right away. I told them we were getting ready to leave the room and asked if they could come after we left and they told us that was fine. By the time we arrived back at our room we had a note from maintenance saying the issue we were having was fixed and if there were any other problems, let the, know! We also went for after dinner drinks at the Round Robin bar right off the main lobby both nights we were there and really enjoyed the experience. Our bartender Elias (I hope I am spelling his name correctly) who we had the pleasure of getting to know on the second night was a class act and extremely knowledgeable about the different specialty drinks as well as the different selections of liquors and cordials. He also told us some fun stories about his time (I believe 10 behind the bar but a total of over 30) at the hotel. That said, the entire staff from the bar to Mark at reception was a pleasure and we are looking forward to another stay at the Willard!
Just spent a few nights with my husband at the Willard Intercontinental and had a wonderful experience. The staff was on point and exceeded our expectations. The first night we were there our air conditioning in the room wasn’t working well. We called down to let the front desk know and they were ready to send up someone to fix it right away. I told them we were getting ready to leave the room and asked if they could come after we left and they told us that was fine. By the time we arrived back at our room we had a note from maintenance saying the issue we were having was fixed and if there were any other problems, let the, know! We also went for after dinner drinks at the Round Robin bar right off the main lobby both nights we were there and really enjoyed the experience. Our bartender Elias (I hope I am spelling his name correctly) who we had the pleasure of getting to know on the second night was a class act and extremely knowledgeable about the different specialty drinks as well as the different selections of liquors and cordials. He also told us some fun stories about his time (I believe 10 behind the bar but a total of over 30) at the hotel. That said, the entire staff from the bar to Mark at reception was a pleasure and we are looking forward to another stay at the Willard!
LaKetia Harris (19 months ago)
Had an amazing stay at this hotel. The staff are awesome, providing excellent customer service and offering a genuine smile. Sandra in housekeeping had a beautiful smile everyday. She was very friendly and professional. The staff at the reception desk were very nice and greeted me with a smile before I even approached them. Just exceptionally great service. There are many amenities at this hotel that people with different needs will love and enjoy. I wish I could purchase the bed and take it home as I had the best sleep I've had in a long time. The rooms are very clean and room service was speedy. The food was good as well. I had chicken strips and fries one night. I would definitely recommend. Parking services were also great! Of course being in DC parking was $55 for overnight parking, but my vehicle was safe and in great care.
Had an amazing stay at this hotel. The staff are awesome, providing excellent customer service and offering a genuine smile. Sandra in housekeeping had a beautiful smile everyday. She was very friendly and professional. The staff at the reception desk were very nice and greeted me with a smile before I even approached them. Just exceptionally great service. There are many amenities at this hotel that people with different needs will love and enjoy. I wish I could purchase the bed and take it home as I had the best sleep I've had in a long time. The rooms are very clean and room service was speedy. The food was good as well. I had chicken strips and fries one night. I would definitely recommend. Parking services were also great! Of course being in DC parking was $55 for overnight parking, but my vehicle was safe and in great care.
Jessica M (19 months ago)
Attentive and accommodating staff. Really enjoyed our stay at the Willard. It's close enough to get to major sites, but quiet enough that it doesn't become burdensome. The bed was like sleeping in a cloud and the shower was luxourious. Food was tasty and room service delivery quick! Will stay here again... Great value!
Attentive and accommodating staff. Really enjoyed our stay at the Willard. It's close enough to get to major sites, but quiet enough that it doesn't become burdensome. The bed was like sleeping in a cloud and the shower was luxourious. Food was tasty and room service delivery quick! Will stay here again... Great value!
Iain Brown (20 months ago)
We stayed here for a few nights while on honeymoon. The hotel is in a fantastic location, right in the centre of DC and all the monuments/sights to see. The service was great and very friendly. The hotel itself is classically styled and looks good, though it is a little tired in a few spots. The room was very spacious and the bed was incredibly comfortable. We would recommend it for anyone visiting Dc and looks for a little luxury near all the major sights.
We stayed here for a few nights while on honeymoon. The hotel is in a fantastic location, right in the centre of DC and all the monuments/sights to see. The service was great and very friendly. The hotel itself is classically styled and looks good, though it is a little tired in a few spots. The room was very spacious and the bed was incredibly comfortable. We would recommend it for anyone visiting Dc and looks for a little luxury near all the major sights.
Ray Weil (20 months ago)
Insanely expensive so be prepared for that. With parking and a tip my wife and I spent $400 find the Thanksgiving meal. But you get what you pay for it everything is done very elegantly and just right. The service staff are friendly, efficient and plain good people. Furnishings ambiance in food are all impeccable.
Insanely expensive so be prepared for that. With parking and a tip my wife and I spent $400 find the Thanksgiving meal. But you get what you pay for it everything is done very elegantly and just right. The service staff are friendly, efficient and plain good people. Furnishings ambiance in food are all impeccable.
